Black Magic Casino Responsible Gambling

At Black Magic we take responsible gambling seriously. We aim to help you keep control of your play by offering practical tools, clear information and access to support. Our approach is focused on player safety, controlled play and simple, straightforward steps you can use at any time.

Our player protection principles

We believe gambling should be an occasional pastime for adults only. We encourage sensible staking and transparent play. We use verification and monitoring to help protect vulnerable players and to prevent underage account use. If we spot signs of risky behaviour we will contact you and may place temporary limits while we check your account.

Activity-control tools

You can manage your account with built-in controls. These include:

• Deposit limits - set daily, weekly or monthly limits to control how much you add to your account.
• Loss limits - cap the amount you can lose over a set period to keep spending predictable.
• Session reminders - optional alerts to remind you how long you have been playing.
• Time-outs - short cooling-off periods if you want an immediate break from play.

How to set limits

Limits are available in your account settings and can usually be changed from the same area. Some limit changes may be applied immediately; others may have a short delay to help prevent impulsive increases. If you need assistance our support team can explain how the controls work.

Self-exclusion and longer breaks

If you need a longer break you can self-exclude your account for a set period. Self-exclusion removes access to your account for the chosen time and includes the removal of marketing communications. We can also offer an extended exclusion if you request it. For more serious concerns we will help you with account closure and further steps.

Recognising problem behaviour

Watch for signs such as chasing losses, hiding play from others, spending more than you can afford, or neglecting work and commitments. If you notice these behaviours in yourself or someone close to you, take steps to limit play and seek support.

Practical tips for staying in control

• Set clear deposit and loss limits before you play.
• Use session reminders and take regular breaks.
• Only gamble with money you can afford to lose.
• Avoid gambling when tired, stressed or under the influence of alcohol.
• Consider removing saved payment details to slow impulsive deposits.

Professional help and support organisations

If you or someone you know needs help, contact recognised UK organisations such as BeGambleAware or GamCare for confidential advice and treatment options. You can also speak to your GP or local NHS services for additional support. Our team at BlackMagic can direct you to sources of help and apply any account restrictions you need on request.