Privacy and Data Policy

Welcome to the privacy policy for Black Magic. This page explains how we collect, use and protect personal information when you create an account, place bets, play games or otherwise use our services. We take your privacy seriously and aim to be clear about what we hold and how we handle it.

Types of data we collect

We collect data needed to operate an account and to meet legal and security obligations. This includes information you give us directly, data generated by your use of the service, and information from third-party providers where applicable.

Personal data

Personal data includes your name, date of birth, contact details, verified identity documents and any information you provide when opening an account or contacting support. We also retain account credentials and verification records to prevent fraud and to comply with regulatory checks.

Technical data

Technical data covers IP addresses, device and browser information, connection logs, location data where you consent, and other diagnostic information. We use this to maintain service performance, detect suspicious activity and improve security.

Transactional data

Transactional data consists of payment and deposit records, withdrawal history, bet and play activity, bonus and promotional uses, and any correspondence about financial transactions. This data helps us process payments and manage your account responsibly.

How we use your information

We use personal and technical data to provide and maintain your account, verify identity, process payments, investigate suspected fraud, and communicate about your account. We may also use anonymised or aggregated data for analytics and service improvement. We do not use personal information for purposes outside those communicated at the time of collection without your consent.

Data protection practices

We protect your data using a combination of administrative, technical and physical measures. Access to personal data is restricted to authorised staff and approved service providers. We monitor systems for unauthorised access and apply encryption where appropriate to safeguard information in transit and at rest.

Cookies and tracking technologies

We use cookies and similar technologies to store session information, remember preferences and measure site performance. Some cookies are essential for account functionality while others support analytics or marketing. You can manage cookie preferences via your browser settings or the cookie controls provided on the site.

User rights

You have the right to request access to your personal data, ask for corrections, object to certain processing, and to request restriction or portability where applicable. You may also withdraw consent at any time for processing that relies on consent.

Access, correction and deletion of data

To access, update or request deletion of your data, contact our support team. We will verify your identity before making changes. Certain data may be retained where required by law or for legitimate business purposes such as fraud prevention and record keeping.

Information sharing and third parties

We may share data with payment providers, identity verification services, fraud prevention partners, analytics providers and other third parties who process data on our behalf. We require service providers to keep data secure and only use it for agreed purposes. We may disclose information if required by law or to protect our rights and safety.

Privacy policy updates

We may update this policy from time to time to reflect changes in practice or legal requirements. When we make significant changes we will post an updated date and, where appropriate, notify you through your account. If you have questions about how BlackMagic handles personal information, please contact our support team via the site.